The DL PRO communication module is the centre of digital communication in a language school. It connects administration, teachers, students and guardians in one secure ecosystem, supporting school growth and its presence online.
Below you will learn that…
- the DL PRO communication module organises all communication in a language school by replacing emails, text messages and scattered messengers with a single professional tool
- each user group – administration, teachers, adult students, children and guardians – has tailored functions, views and permission levels
- the module’s flexible settings increase security, transparency and control over information flow, which supports the development of a modern language school.
DL PRO communication module – the heart of digital communication in a language school
The DL PRO communication module is the internal chat at the core of the DL PRO system, designed for language schools, language centres and online language courses.
All messages, conversations and information related to lessons, payments, course organisation or contact with parents are gathered in one place, available from the browser and the mobile app.
As a result, this tool matches the needs of schools that want to streamline communication and build a professional image online at the same time.
Module users: administration, teachers, students and guardians
The administrative staff member uses the module as a hub for managing communication across the entire language school. They see their own conversations and the chats of other users. They can filter unread messages, browse the archive, search for specific threads and send information to students, groups or guardians in just a few clicks. This shortens customer service time and improves the quality of support for course participants.
The teacher uses the communication module for both teaching-related and organisational contact with individual students, whole groups, administration and legal guardians. They can quickly inform students about timetable changes, share materials, answer learners’ questions and stay in constant touch with the school by using filters by language and group.
The adult student has their own account, manages correspondence with the teacher and administration independently, receives notifications on their mobile device and has access to the full message history.
The child student uses the module in a supervised mode. All their correspondence is automatically visible to the legal guardian, which ensures full safety of digital communication.
The legal guardian is always at the centre of information. They see all conversations between the child and the school, can write to teachers and administration and respond to the child’s educational needs. This model builds parents’ trust in the school and supports long-term relationships.
DL PRO communication module features for language schools
The built-in chat enables conversations between school and teacher, school and student, school and guardian, teacher and student as well as teacher and legal guardian, with the option to send messages to individuals and entire groups.
Every user sees the full correspondence history in a single chat window and can use the contact and thread search, the unread message filter and the archive of closed conversations.
The character counter (up to 2,000 characters) helps create clear, concise messages, while emoji support makes communication more friendly for younger users.
Real-time notifications and full access through the DL PRO mobile app ensure communication is fast and convenient on any device, which is crucial for a modern language school.
Security, permission settings and DL PRO advantages
The message settings panel lets the school define precisely who can initiate contact with whom, separately for student-teacher, teacher-student, teacher-guardian and guardian-teacher relations. Each permission can be easily switched on or off and changes are saved immediately, making it possible to build a communication policy that complies with school regulations and legal requirements.
DL PRO stands out on the market thanks to a communication module that is fully integrated with student, group and teacher data, works on every device and provides transparent supervision of children’s communication. It replaces fragmented emails, text messages and messengers with a single professional tool, enabling language schools to work more efficiently, serve clients better and build a strong online presence.